Support

Answers to common questions about Chickpea.

Where is my baby's log stored?

On your iPhone. Chickpea has no account and no server, so we cannot see or recover your entries.

What happens if I delete the app?

The entries stored on that phone are deleted too. Export your log first if you want to keep a copy. Exports are part of Chickpea Pro.

How do I get a summary for my pediatrician?

Go to More → Export and choose Pediatrician summary (PDF). You can also export all entries as a CSV file.

I bought Pro. How do I get it on a new phone?

How do I cancel my subscription?

Open the Settings app, tap your name, then Subscriptions, then Chickpea. Cancel at least 24 hours before the renewal date to avoid the next charge.

How do I ask for a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

A food I need isn't in the list.

You can type any food name when you log it. It is saved to your baby's log like the foods in the catalog.

Can Chickpea tell me when to introduce a food?

No. Chickpea only records what you log. Ask your pediatrician about when and how to introduce foods and allergens.

Still need help?

hello@chickpeaapp.com

Include your iPhone model and iOS version if something isn't working.